PRIVACY POLICY
Last updated: 21 September 2026
Cleaning Supply (“we”, “us”, or “our”) operates the website https://cleaning.supply/ (the “Website”).
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your rights in relation to your personal data.
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our Website, we may collect the following information:
Information you provide directly
You may provide personal information when you:
- Contact us through our website or by email
- Submit an enquiry or request
- Create or manage an account, where applicable
- Subscribe to communications, where applicable
- Submit information through forms on our Website
This information may include your name, email address, telephone number, company or organisation details, and any other information you choose to provide.
Information collected automatically
When you visit our Website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- Other technical information relating to your interaction with the Website
This information may be collected through cookies and similar technologies.
2. How We Use Your Information
We may use personal information for purposes including:
- Responding to enquiries and requests
- Providing information about our products and services
- Processing and managing orders or transactions, where applicable
- Communicating with you about our products, services, or enquiries
- Maintaining and improving our Website
- Understanding how visitors use our Website
- Detecting, preventing, and addressing fraud, security issues, spam, or other misuse
- Complying with applicable legal and regulatory requirements
- Protecting our rights, property, and users
We will only use your personal information for purposes that are reasonably necessary for our business operations or otherwise permitted by applicable law.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide functionality, remember preferences, understand Website usage, and improve your browsing experience.
Cookies are small text files stored on your device when you visit a website.
Some cookies may be necessary for the operation of the Website, while others may be used for analytics, functionality, or other purposes.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.
4. Third-Party Services
Our Website may use third-party services or contain links to third-party websites.
These third parties may process information in accordance with their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites or services.
Where third-party services are used on our Website, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable data protection requirements.
5. Sharing of Personal Information
We do not sell your personal information.
We may disclose personal information to third parties where reasonably necessary to operate our business or provide our services. These parties may include:
- Service providers and contractors who support our business operations
- Website hosting, technology, or IT service providers
- Payment or transaction service providers, where applicable
- Professional advisers, such as legal, accounting, or compliance advisers
- Government authorities, regulators, or law enforcement agencies where required by law
- Other parties where disclosure is necessary to protect our legal rights or comply with a legal obligation
Where appropriate, we take reasonable steps to ensure that third parties handling personal information on our behalf provide appropriate safeguards for that information.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it, subject to applicable legal or regulatory requirements.
7. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, collection, use, disclosure, alteration, loss, or destruction.
However, no method of transmission or electronic storage is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
8. Your Rights
Depending on applicable data protection laws, you may have rights in relation to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where permitted by law
- Request restriction of certain processing activities
- Object to certain uses of your personal information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is collected and used
To exercise any applicable rights or make a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us. We will take reasonable steps to review and address the matter where required.
10. International Data Transfers
Depending on the services and technology providers we use, your personal information may be stored or processed in countries outside the country in which you are located.
Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for any international transfer of personal information.
11. Links to Other Websites
Our Website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, or applicable legal requirements.
Any updates will be published on this page, together with the updated “Last updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how your personal information is handled, please contact our Data Protection Officer:
Data Protection Officer
Cleaning Supply
Email: contact@cleaning.supply
We will review and respond to privacy-related enquiries within a reasonable period and in accordance with applicable data protection laws.